Naqsh Support

Help with your account, design or order.

Contact Us

Email support@naqshpal.com or contact us on WhatsApp.

For order questions, include the order number and describe the issue. Do not share verification codes or sign-in credentials. Avoid sending unnecessary personal information.

Common Questions

I did not receive a verification code

Check your phone number and country code, and wait before requesting another message. Contact support if the problem persists, without sharing your code.

I want to track my order

Open Profile, then My Orders, to see its status and details. Contact us with your order number if you need help.

I want to delete my account or make a privacy request

Account deletion is available in the app's Profile settings. If you cannot sign in or complete deletion, email support. We may need to verify account ownership before acting. The privacy policy explains records that may need to be retained for order fulfillment or legal obligations.

The app reports a connection problem

The server may be unreachable even when your internet works. Try another network and reopen the app. Send support your app version, device model and the error message, without sensitive information.

Naqsh provides custom product design and printing in Palestine.